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TrustMark Lodgement: A Complete Guide for Coordinators

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Compliance

TrustMark Lodgement: A Complete Guide for Coordinators

6 min read NRB Consultancy Services

TrustMark lodgement is the final compliance step in every PAS2035 retrofit project. It creates the formal record that the project was planned, coordinated and installed in accordance with the standard — and it is the gateway through which funded scheme payments are claimed. Without a successful lodge, the project has no verified compliance record and funding cannot be released.

What Lodgement Involves

Lodgement is completed through the TrustMark data warehouse, accessed via the Retrofit Coordinator's assessment body software. The record includes property details, the measures installed, the parties involved and the key compliance documents from each stage. TrustMark does not review every lodgement in detail before accepting it, but all lodgements are subject to audit — which means the underlying documentation must be complete and consistent.

Documentation Required

A complete PAS2035 documentation set covers all four project stages:

Most Common Causes of Lodgement Failure

Best practice: Build lodgement preparation into the project plan from day one. By the time installation is complete, all Stage 1–3 documentation should already be finalised. The Stage 4 documents are then the only remaining requirement.

How PASDOC Eliminates Lodgement Problems

PASDOC generates all PAS2035 documents automatically from project data, maintaining consistency across the entire document set throughout the project lifecycle. The platform's automated compliance auditing flags missing or inconsistent documentation at every stage — not just at lodgement — so that problems are identified and resolved in real time rather than discovered at the point of submitting the lodge.

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